Payment Gateway: First Data Payeezy

First Data Payeezy is an on-site payment method for accepting credit and debit cards and is available to event organizers in many countries.


An account with First Data is required to accept payments. Need an First Data account? Click here to sign up for a merchant account.

An active   subscription for the First Data Payeezy feature upgrade is also needed to use First Data Payeezy on your Event Smart website.


Locate your credentials for First Data Payeezy

The credentials for First Data Payeezy can be found in your merchant account. Before accepting live payments, your account should be enabled for accepting live payments. If you are not sure, then please reach out to First Data support and they will be able to assist you.

First Data Payeezy uses a Gateway ID, Password, HMAC Key ID, and HMAC Key for payment processing. These are found in different screens in your merchant account. As you locate each credential in different pages in your merchant account, then copy them to a text document on your computer. After you have all of the credentials, then you can add them to First Data Payeezy for Event Smart in your WordPress dashboard.

Here are the steps on finding your credentials.

1) Login to your merchant account area here:  https://globalgatewaye4.firstdata.com

2) Look in the top right area of the screen and click on Terminals. Now look for the Ecommerce terminal and then click on it.

3) You will now be viewing the details for this terminal. Again, be sure that you are viewing the Ecommerce terminal which is for online payments. Scroll down and look for  Gateway ID and copy it to your text document.

4) A few fields below the Gateway ID, you will see a Password field. Click the Generate link and then copy the Password to your text document. Scroll to the end of the details page for the terminal and immediately click on the Update button so your settings are saved.

5) Towards the mid-top area of the screen, you'll see a submenu for this terminal. Look for API Access in the far right and click on it. Now copy the Key ID and add to your text document.

6) Next, look for HMAC key and click on the Generate New Key link. Now copy that HMAC key into your text document. Go back to the API Access page and scroll down and click on the Update button.

Your credentials can then be added to Event Smart --> Payment Methods --> First Data Payeezy. Then save changes to update the payment method.

Need to test First Data Payeezy using a test/demo account?

1) Sign up for a demo/testing account.

2) Then login to the demo merchant account area here:  https://demo.globalgatewaye4.firstdata.com/

3) Follow steps 2 through 6 in the previous section to get your testing credentials.

4) Turn on debug mode from the payment methods screen for First Data Payeezy in your Event Smart dashboard. Then add your testing credentials and save changes.

5) You can use these test card numbers for testing our First Data Payeezy.

Once you are finished testing, then add your live/production credentials for First Data Payeezy and turn off debug mode through the payment methods page and save changes to update the payment method.

Pro Tip 1! Will First Data Payeezy be the only payment method enabled or the only one you offer? Click here to learn how to make it selected by default during the registration checkout.

Setup First Data Payeezy on your Event Smart website

The settings page for First Data Payeezy can be found in your Event Smart dashboard --> Payment Methods --> First Data Payeezy.

Now click the button to activate this payment method and here is an overview of settings on the page.

  • Name: This is the name of the payment method.
  • Description: This description is shown during registration checkout.
  • Admin-Only Name: This is a name of the payment method that will only be shown in the Event Smart dashboard.
  • Admin-Only Description: This description is used only in the Event Smart dashboard.
  • Debug Mode On?: Enables debugging for this payment method. It should be off (set to no) on a live/production site.
  • Open by Default? – This sets this payment method to be pre-selected on the registration checkout page.
    To give your audience more payment options, you can activate multiple payment methods at the same time. However, if you are offering just one payment option, then we recommend that you set that one payment method to be selected by default during registration checkout. That will simplify the check out process for your attendees.
  • Gateway ID: This credential is needed to process payments and can be found in your First Data Payeezy account.
  • Password: This credential is needed to process payments and can be found in your First Data Payeezy account.
  • HMAC Key: This credential is needed to process payments and can be found in your First Data Payeezy account.
  • HMAC Key ID: This credential is needed to process payments and can be found in your First Data Payeezy account.
  • Level 3 data supported: Enable to send this information to First Data during payment processing.
  • Order: The value (number) can be used to sort or arrange this payment option. A lower value means that it should appear first during registration checkout.
  • Button Image URL: Change the default button on the payment page.
  • Usable From: Select where this payment method should be available for use. This payment method cannot process payments through the Event Smart dashboard.
  • Update Settings: Click this button after making any changes to your payment method.
  • Deactivate Payment Method: Click this button to deactivate this payment method.

Troubleshooting

I configured First Data Payeezy and payments are not being processed. Can you help?
Double-check your credentials and ensure that there is no extra spacing before or after the credentials in the payment methods page of Event Smart.
How can I setup a recurring payment or subscription through First Data Payeezy?
Recurring or subscription payments are not currently supported in the First Data Payeezy payment gateway.
When I refund a payment, does it also refund through First Data Payeezy?
Refunds in Event Smart are currently a two step process. First, apply the refund through the transaction details screen in your Event Smart website (Event Smart dashboard --> Transactions and click on a specific transaction and browse to the payments area). Then login to your First Data Payeezy account and process the refund.