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Frequently Asked Questions

Commonly used documents to answer frequently asked questions.

  • Website Settings > General Settings
  • Get Started with Event Smart
  • Registration Forms
  • How do I accept payments with PayPal Express without requiring attendees to have a PayPal account?
  • Register Multiple Attendees in the Same Checkout
  • How do I change my country and currency settings?
  • Why We Don’t Have Phone Support
  • How do I require payment before reserving a spot or ticket for attendees?
  • How to apply a refund
  • About These Ads
  • How to Change Your Event Smart Password?
  • How do I reschedule or move attendees?
  • How to cancel a registration
  • What is a failed transaction and how about abandoned transactions?
  • How to Assign a Registration that is Part of a Group with One Name to a New Contact with a New Name
  • Delete Event Smart Website
  • How to accept donations along with existing event registrations
  • Adding an Additional Account for a New Organization
  • How to Change the Language of Your Event Website
  • Registration and Batch Message Screen Limits
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Categories

  • Getting Started
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  • Frequently Asked Questions
  • Payment Gateways
  • Account Overview
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  • Event Management
  • Incident Reports
  • Individual Features
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  • People Administration
  • Promotions & Discounts
  • Multiple Event Registration
  • Messaging System
  • Marketing Tools
  • Registrations & Transactions
  • Tips & Tricks
  • Use Cases
  • Website Management
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