Add a New Event

In order to add a new event you need to click the Add New Event button in the Events menu.

This will take you to the Add New Event page.

This page contains 4 tabs: Add Event, Overview, Import and Default settings.

Please note that if you click anything other than the Add Event tab, you will be taken away from that page and any data entered will be lost.

Event Title – add a title for the event, this is visible on the front end.

Permalink – add a custom permalink for the event. If nothing is entered, then it will use the event title.

Event Description – this is a standard Event Smart editor and you can add a description and format it as well as add images etc.

Event Datetimes – add in the start date, end date, times, and limit for each Event Datetime. An event can have more than one Datetime. Click the “Add Datetime” button to add more Datetimes. Click the ticket icon to assign tickets to a datetime. Click the copy icon to duplicate a Datetime. Click the garbage can icon to trash the icon.

Available Tickets – enter the price and quantity for each ticket type; click the “Create Ticket” button to add more tickets. Click the gear icon to toggle the advanced options where you can assign a ticket to a date time, set minimum/maximum purchase limits, and set price modifiers.


Name – The name that site visitors will see for this Price.

Description – An internal description for your benefit.

Amount – The monetary or percentage amount.

Triggered by Date – If set to yes, then the pricing will be subject to dates.

Start Date – If the Triggered by Date option has been set, this is the date that pricing will become active.

End Date – If the Triggered by Date option has been set this is the date that the price will expire. Please note, if you set the date to January 31st for example, the price will expire at 00:01 January 31st, so the beginning of that day.

Active – is this price in use? If so it will be displayed on the site, if not it will not be displayed.

When a price has been saved, its basic details will be shown. Next to those are two icons: The Cog icon will allow you to edit the price; the Trashcan/Bin icon will delete the price.

Venue Details

Here you can add details of where the event will be held, which will be displayed on the event registration page, and you can even add a Google Map to help visitors find the location.

Venue Information

  • Title – name of the location
  • Website – website for the location if it differs from your own
  • Phone – telephone number for location
  • Image – add a URL to an image to add a logo, picture of the building, staff, etc.

Physical Location

This is the address details of the location.

Virtual Location

If the location isn’t actually a building or physical place, you can still show information regarding it.

Phone – your contact telephone number.

URL of Event – the website, hangout, chat room location.

Call in number – a specific number to be used to contact you during the event.

Display Google Map for this venue?

If this is set to Yes, then a Google map is also shown on the registration page. Click here to see documentation about the different options for Google Maps.


This area controls how emails are dealt with on a per event basis. If you don’t need to control the individual events emails, and are happy to use the same ones across all your events, you can happily ignore this section.

There are 3 main emails for the event:

Payment Email

this is sent when payment has been made

Registration Email

This is sent after the user registers regardless of payment status (see the Settings section for an override option)

Resend Registration Email

This is sent via the Attendee Overview section

By default the event will use the emails created in the Messages area, but you can swap these to a custom email by clicking the Switch to Custom Templates button.

When you do this, a pop up will appear and you can create the custom email. This email will only be useable by this particular event and cannot be allocated to another event.

Event Registration Options

These control important aspects of the event.

Active Status

Shows the current status for an event. A status will appear as Active, Upcoming, Postponed, Inactive, Sold Out, Expired, or Cancelled. Please see the help tab in the for a list with definitions of the event statuses.

Maximum number of tickets allowed per order for this event

Control how many tickets can be purchased in a single order. If the ticket limit allows, the ticket quantity selector will allow a quantity selection up to what’s set here. Otherwise the default value is 10.

If you set this option to 1 a radio button will appear instead of a ticket quantity selector.

Display Ticket Selector

Show the ticket selector or don’t. This can be useful to set to no when registration isn’t required to attend an event.

Event Phone Number

Enter a phone number for this event. This field is optional.

Default Registration Status

Select the default registration status for this event only. This will override the global setting that’s set in the Default settings tab. The options are Approved, Not Approved, and Pending Payment. An explanation of each setting can be found in the Default Settings help tab.

Questions for Primary Registrant

Here you can select which question groups are shown to the Primary Attendee during registration. The default Personal Information question group is always selected.

If you have any other question groups created they will show here, and you can select them as necessary.

Questions for Additional Registrants

Just like the questions for the Primary Attendee, here you can select question groups to be shown to the Additional Attendees. These questions are overruled by the Additional Attendee Registration info option above, so even if you select all the question groups here, if the Additional Attendee Registration info option is set not to show them, then the will not appear in the registration form.

Event Category

Event categories help you to split up your events into manageable groups. If you have any event categories created you can select them here.

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