How do I reschedule or move attendees?
The steps to move an attendee/registrant between an event are to cancel the existing registration and then manually create a new registration.
Avoid the numerous steps below and move an attendee to a new event in just a few clicks with the Attendee Mover feature upgrade.
Part 1 - Remove any payments for a registrant/attendee
Working with a free registration? If so, then skip to part 2 in the next section.
1) Login to your Event Smart dashboard and then go to Transactions.
Part 2 - Cancel a free registration
Part 3 - Manually add a registrant to an event
1) From your Event Smart dashboard go to Events
2) Hover over the name of an event and click on Registrations
3) You'll now be viewing the registrations overview screen. At the top of the screen you will see an Add New Registration button. Click on it
4) Select the pricing options and then click the button to continue registration
5) Enter the registration details for the guest
6) On the next page, apply a payment, and save changes.