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Frequently Asked Questions

Commonly used documents to answer frequently asked questions.

  • Why is my event sold out or expired?
  • How to send a payment reminder to attendees
  • How to remove the show details area of the ticket selector
  • How to hide an event after it has passed
  • How to set your event as your homepage
  • How to Arrange (or Re-arrange) Tickets Into Another Order
  • How to Add a Surcharge to Tickets for Card Transaction Processing Fees
  • Registration Time Limit (session lifespan)
  • Event Tickets Sold Out, Expired, Missing
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  • Messaging System
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  • Website Management
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